{"id":412,"date":"2012-07-30T22:51:24","date_gmt":"2012-07-30T20:51:24","guid":{"rendered":"http:\/\/henrik.familiendamgaard.dk\/blog\/?p=412"},"modified":"2012-08-02T21:28:34","modified_gmt":"2012-08-02T19:28:34","slug":"blue-screen-of-death-bsod-when-putting-windows-7-to-sleep","status":"publish","type":"post","link":"http:\/\/henrik.familiendamgaard.dk\/blog\/2012\/07\/30\/blue-screen-of-death-bsod-when-putting-windows-7-to-sleep\/","title":{"rendered":"Blue Screen of Death (BSoD) when putting Windows 7 to sleep"},"content":{"rendered":"

All of a sudden my Windows 7 ended up crashing with Blue Screen of Death when put to sleep, and I started investigating this behavior.<\/p>\n

After a couple of crashes a pattern started to emerge: Blue Screen of Death\u00a0was only an issue when the laptop was running on batteries – and NOT when AC was plugged in.<\/p>\n

This led me to investigate the memory crash dump using\u00a0Debugging Tools for Windows<\/a>\u00a0which indicated the problem was probably caused by\u00a0dne64x.sys<\/strong> (part of DNE<\/a> –\u00a0Deterministic Network Extender)<\/p>\n

Even though Citrix indicates DNE is practically flawless…..<\/p>\n

With tens of millions of copies of DNE installed and over 12 years in the market, there are no known crash issues with DNE. However, because DNE is a kernel-level NDIS module that relies on packets from other drivers, we sometimes see crashes that appear to be in DNE. Generally these are caused by bugs in other products or drivers<\/p><\/blockquote>\n

… I decided to reinstall DNE using Citrix guidelines:<\/p>\n

    \n
  1. Uninstall programs using DNE<\/strong>
    \nCitrix suggest trying to uninstall the program that uses DNE (e.g. a VPN client) before reinstalling DNE.<\/li>\n
  2. Run Winfix<\/strong>
    \nRun the Citrix utility called Winfix\u00a0(    ftp:\/\/files.citrix.com\/winfix.exe<\/a>) that can clean up most Windows operating systems to enable installation of products that use DNE and other products like DNE.<\/li>\n
  3. Download and install the latest DNE<\/strong>
    \n32-bit:\u00a0    ftp:\/\/files.citrix.com\/dneupdate.msi<\/a>
    \n64-bit:     ftp:\/\/files.citrix.com\/dneupdate64.msi<\/a><\/li>\n
  4. Reinstall the product that uses DNE<\/strong><\/li>\n<\/ol>\n

     <\/p>\n

    This solved<\/strong> the problem – and my laptop sleeps tight again without crashing!<\/p>\n

     <\/p>\n\n\n","protected":false},"excerpt":{"rendered":"

    All of a sudden my Windows 7 ended up crashing with Blue Screen of Death when put to sleep, and I started investigating this behavior. After a couple of crashes a pattern started to emerge: Blue Screen of Death\u00a0was only an issue when the laptop was running on batteries – and NOT when AC was … Continue reading Blue Screen of Death (BSoD) when putting Windows 7 to sleep<\/span><\/a>
    \n<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[25],"tags":[119,122,120,121,123,118],"yoast_head":"\nBlue Screen of Death (BSoD) when putting Windows 7 to sleep \u00bb Client \u00bb SYN, SYN-ACK, ACK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/henrik.familiendamgaard.dk\/blog\/2012\/07\/30\/blue-screen-of-death-bsod-when-putting-windows-7-to-sleep\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Henrik Damgaard\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" 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